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 dunelm road | thornley | durham | dh6 3hw | telephone 01429 820235 phoenix medical group home appointments staff services dispensary patient data patient reference group fft photo gallery carers self treatment vaccinations useful links code of conduct our location opening hours at our practices day of wk thornley wheatley hill kelloe monday 08:00-18:00 08:00-18:00 08:00-12:30 tuesday 08:00-18:00 08:00-18:00 08:00-12:30 wednesday 08:00-18:00 08:00-18:00 08:00-12:30 thursday 08:00-18:00 08:00-18:00 08:00-12:00 friday 08:00-18:00 08:00-18:00 08:00-12:00 saturday** closed closed closed sunday closed closed closed *lunch - thornley & wheatley hill - doors are closed for lunch between 12:30pm and 1:00pm monday - friday, telephone access is still available for enquiries, appointments, etc. **as from 1st april 2017 thornley surgery will no longer open on saturday morning. if you need to be seen, please ring 111 extended hours we offer additional extended hours on mondays for pre-booked appointments only: mondays 6:00pm - 8:00pm ***************** name/allocated gp for all patients at phoenix medical group you may be aware that from april 2015 all practices are required to provide all patients with a named/accountable gp who will have overall responsibility for the care and support that our surgery provides to them. the way the practice have done this fairly in the past (for over 75yrs patients) is divide alphabetically between each of the partners. however ***this does not prevent you from seeing any gp in the practice as you currently do*** . you do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please contact us on: 01429 820235 patients reported the practice to healthwatch problems getting appointments the reality --- this is the problem!!!!! if you have booked an appointment and don’t need it let us know if possible 24hrs before! letters are going out, some practices use 3 strikes and you are out – do we have to do this?? if you have a mobile number and book an appointment the practice can send you a reminder of your appointment – have we got your mobile number?? you can book and cancel appointments online. please help us tackle this!!! **new 'patient data' page** please navigate to our new patient data page and download the patient information leaflet **vaccinations** please visit our vaccinations page for details on our flu and shingles vaccinations. download our practice leaflet [pdf, 665kb] at any time for emergencies telephone 999 for an ambulance whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999 . if you suspect a stroke act fast what is fast? fast requires an assessment of three specific symptoms of stroke: f acial weakness - can the person smile? has their mouth or eye drooped? a rm weakness - can the person raise both arms s peech problems - can the person speak clearly and understand what you say? t ime to call 999 about us we have produced this website to provide you with information about the way the practice is organised and the services that are provided directly by practice staff, or by other members of the primary health care team. services will, by necessity, change from time to time, please do not hesitate to telephone the practice on 01429 820 233 to check the current position. **feedback matters** new we have added a new page to our website, fft (friends and family test), where you can answer a small questionnaire to provide us with your feedback on our services. please take time and navigate to this new page, we would love to hear from you. fft **durham county carers support** please navigate to our new dcc( durham county carers ) page. as a carer, you are important. thornley surgery: no saturday mornings from april 1 2017 as from 1st april 2017 thornley surgery will no longer open on saturday morning. if you need to be seen, please ring 111 **new keep calm and be ready for winter page** please navigate to our new page , keep calm and be ready for winter online facilities we now have a new online appointment booking and repeat prescriptions ordering service available to our patients. if you would like to register for this service please call into the surgery. once you have registered we will give you a password to enter to login to the systemonline service.** if you have already registered with the practice, click on the image above. new patients registering with the practice new patients are very welcome the practice does not discriminate against: race gender social class age religion sexual orientation, or appearance disability or medical condition when registering you will be asked to complete a gms1 form and given an appointment with the practice nurse for a new patient medical health check, during which we will take details of your medical history and current medication, which will assist us while we are waiting for your medical records to arrive. you will require two forms of identification: a passport or full driving licence (both parts) a utility bill with your name and address on it you will be registered with the practice as a whole and will be assigned to the list of one of the partners. when making an appointment you may request a consultation with the doctor of your choice. temporary residents we are always happy to see any relatives or friends staying with you if they need a doctor or nurse. they will need to fill out a short form for the information to be returned to their own doctor. please arrive 10 minutes before your appointment to allow time for completion of the necessary forms. cqc registered care quality commission page on phoenix medical group disabled patients there is wheelchair access to all three sites at the front entrances. patient services are all provided at ground floor level. out of hours service out of hours ( contact tel no. 111 ) service is provided by north east ambulance service. please make proper use of the night/weekend service. remember you can always see a doctor in the next surgery so try to restrict night and weekend calls to genuine emergencies that cannot wait until the next day. the service is used from 6:00pm until 8:00am the following day. at weekends cover will be from 6:00pm friday until 8:00am monday, they will also provide bank holiday cover. when to call 111 you should call 111 when: you think you need to go to a&e or to another nhs urgent care service your gp surgery is closed and you need healthcare advice you don’t know who to call for medical help when to call 999 call 999 for life threatening emergencies such as: major accident or trauma severe breathlessness severe bleeding loss of consciousness severe chest pain out-of-hours services are provided during the following periods when the surgery is closed: 06:00pm – 08:00am during normal practice opening hours, the practice remains your first point of contact for all routine requests. for more information about nhs 111 , please read the frequently asked questions if you are calling on behalf of someone else please have relevant information available, such as: address date of birth current medication name of their gp disclaimer | code of conduct | accessibility content copyright © 2012 dr mahto & partners surgery. all rights reserved. design copyright © 2012 forbes websites ltd. all rights reserved.

URL analysis for drmahtoandpartners.co.uk

https://www.phoenixmedicalgroup.co.uk//downloads/practice-leaflet.pdf
https://www.phoenixmedicalgroup.co.uk//patientdata
https://www.phoenixmedicalgroup.co.uk//conduct/
https://www.phoenixmedicalgroup.co.uk//appointments/
https://www.phoenixmedicalgroup.co.uk//staff/
https://www.phoenixmedicalgroup.co.uk//accessibility/
https://www.phoenixmedicalgroup.co.uk//dcc
https://www.phoenixmedicalgroup.co.uk//selftreatment/
https://www.phoenixmedicalgroup.co.uk//links/
https://www.phoenixmedicalgroup.co.uk//fft/
https://www.phoenixmedicalgroup.co.uk//winter
https://www.phoenixmedicalgroup.co.uk//patientdata/
https://www.phoenixmedicalgroup.co.uk//patient/
https://www.phoenixmedicalgroup.co.uk//vaccinations
https://www.phoenixmedicalgroup.co.uk//downloads/nhs111-faq.pdf
cqc.org.uk
fasthosts.co.uk
stroke.org.uk

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SERVERS

  SERVER co.uk.whois-servers.net

  ARGS drmahtoandpartners.co.uk

  PORT 43

  TYPE domain

DISCLAIMER
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:
Copyright Nominet UK 1996 - 2017.
You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
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  REGISTERED no

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  NAME drmahtoandpartners.co.uk

NSERVER

  NS2.MAINNAMESERVER.COM 79.170.43.3

  NS.MAINNAMESERVER.COM 79.170.40.2

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